Privacy Policy

Last updated: December 17, 2025

1. Introduction

Welcome to pdfson ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: If you create an account, we collect your email address and password.
• Uploaded Files: PDF and other document files you upload for processing.
• Feedback: Any feedback, comments, or support requests you submit.

2.2 Automatically Collected Information

• Device Information: Browser type, operating system, device type.
• Usage Data: Pages visited, features used, time spent on site.
• IP Address: For security and analytics purposes.
• Cookies: See our Cookie Policy for details.

3. How We Use Your Information

• To provide and maintain our PDF processing services
• To process your uploaded documents
• To improve and optimize our services
• To communicate with you about updates or issues
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. File Handling and Security

4.1 File Processing

All uploaded files are processed securely on our servers. We use industry-standard 256-bit SSL encryption for all file transfers.

4.2 File Retention

Uploaded files are automatically deleted within 1 hour of processing. We do not retain copies of your documents. Output files are available for download for 1 hour and are then permanently deleted.

4.3 No Human Access

Our systems process your files automatically. No human staff member will ever access, view, or read your documents unless required for technical support at your explicit request.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data with:

• Service Providers: Cloud hosting (Firebase/Google Cloud), analytics providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at contact@pdfson.com.

7. Cookies and Tracking

We use cookies for essential functionality, analytics, and advertising. You can manage your cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for more details.

8. Third-Party Services

We use the following third-party services:

• Google Analytics: For website analytics
• Google AdSense: For displaying advertisements
• Firebase: For authentication and data storage

9. International Data Transfers

Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@pdfson.com